Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAEMR015 Mapping and Delivery Guide
Establish and manage a recovery centre

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAEMR015 - Establish and manage a recovery centre
Description
Employability Skills
Learning Outcomes and Application This unit of competency involves the skills and knowledge required to set up and operate an emergency recovery centre to provide comprehensive recovery services. It includes establishing a recovery centre; managing human resources and physical resources; coordinating information flow, recovery services, transition to mainstream services and managing the closure of a recovery centre.The mix of recovery and/or outreach services provided may change throughout the life of a centre to reflect a changing emphasis from short term relief to long term recovery. This may involve management of centre infrastructure; promotion of the centre; management of paid and volunteer staff in a stressful environment; administration, information and financial management and the coordination of service providers.The unit applies to personnel with responsibility for the management of a recovery centre.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Emergency Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish recovery centre
  • Emergency recovery plans and arrangements, manuals and contact lists are located and implemented
       
Element: Recovery centre useability and convenience are assessed given the likely scale of the emergency and impacts
       
Element: Recovery centre initial resource needs are assessed and suppliers are selected, in accordance with organisational procedures
       
Element: Financial matters, administrative procedures and task delegations are clarified and applied
       
Element: Utilities and communications are connected and equipment or materials are acquired, in accordance with organisational procedures
       
Element: Links with existing and emerging stakeholders are established to determine level of involvement with recovery centre
       
Element: Regular communication with recovery committee manager is established, in accordance with organisational procedures
       
Element: Centre layout is designed or organised to optimise efficiency, privacy, security and Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) guidelines, in accordance with organisational procedures
       
Element: Manage human resources sustainably
  • Capacity or capability of available personnel is assessed and roles and responsibilities are assigned
       
Element: Regular operational briefings are provided to update staff, in accordance with organisational procedures
       
Element: Screening, inducting and integrating new staff is established, in accordance with organisational procedures
       
Element: Strategies to ensure wellbeing of all staff are implemented, in accordance with organisational policies and procedures
       
Element: Staffing contingency plans and rosters are adjusted to meet changing needs and circumstances
       
Element: Manage physical resources
  • An accurate recovery centre assets register is established and maintained
       
Element: Centre maintenance is organised regularly, in accordance with organisational procedures
       
Element: Records of consumables and equipment used are maintained, in accordance with organisational procedures
       
Element: Expenditure is tracked and administered, in accordance with financial organisational procedures
       
Element: Risks are assessed regularly and contingency plans developed for expansion and back up of resources
       
Element: Coordinate information flow and recovery services
  • Stakeholders are identified and a communication plan is developed, in accordance with organisational procedures
       
Element: Community is provided with accurate and timely service delivery information
       
Element: Client satisfaction is monitored to ensure inquiries are handled, in accordance with organisational procedures
       
Element: Accurate client files are maintained using an integrated electronic database
       
Element: Key decisions, rationale and service activity levels are recorded to enable reporting and evaluation
       
Element: Information is reported to stakeholders, in accordance with organisational procedures
       
Element: Strategy for the management of media and very important person visits is developed and implemented
       
Element: Manage recovery centre closure and transition to mainstream services
  • Transition of emergency centre arrangements are negotiated and publicised to the community to ensure continuity of services
       
Element: Capacity of mainstream services to meet ongoing recovery needs is promoted, in accordance with media strategy
       
Element: Files and information records are checked and rectified, as required
       
Element: Arrangements for the transportation and secure storage of files and information records are made, in accordance with organisational procedures
       
Element: Statistical and financial summaries of recovery services delivered are prepared
       
Element: An audit of equipment and materials is undertaken against the recovery centre assets register, damages and losses are reported and resources are released or returned to providers
       
Element: Recovery centre is restored before handover to owner
       
Element: Operational debriefing is held with recovery centre personnel to evaluate the centre's operation, service delivery and to identify ongoing service delivery needs
       
Element: Arrangements are made to ensure the smooth transition of staff to normal duties
       
Element: Audit and reporting requirements are completed to assist in future recovery planning
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Emergency recovery plans and arrangements, manuals and contact lists are located and implemented 
 
 
 
 
 
 
 
Capacity or capability of available personnel is assessed and roles and responsibilities are assigned 
 
 
 
 
An accurate recovery centre assets register is established and maintained 
 
 
 
 
Stakeholders are identified and a communication plan is developed, in accordance with organisational procedures 
 
 
 
 
 
 
Transition of emergency centre arrangements are negotiated and publicised to the community to ensure continuity of services 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

PUAEMR015 - Establish and manage a recovery centre
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAEMR015 - Establish and manage a recovery centre

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: